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Your Account

X Dating Club makes it easy to get results! Check out these answers to frequently asked questions from new users about your profile and using the X Dating Club site.

What is the purpose of X Dating Club?

The purpose of the X Dating Club site is to make it as easy as possible for you to meet people, using the power of the internet. At X Dating Club, you'll find a community of people using the site as a tool to make connections and find partners for dating, romance, friendship, and a variety of encounters. To find your match, we offer several powerful features, that allow you to narrow your search so you can find exactly the kind of person you, are looking for. On various occasions, we also add new features to make your time at X Dating Club a successful and fun experience.

Will my personal info stay private?

We're scrupulously careful about keeping all your personal details safe and private.

For example, our secure mailbox system means that we never give out your email address. Once you've swapped more than one message with someone, you can reveal your email address to them if you choose.

Our moderators also check all profiles to ensure that no personal information is published in ads, photos or elsewhere.

How do I change my password?

In order to change your password:
  1. Log into the site using your email and password.
  2. Click on the "My Account" link.
  3. Click on the "Settings" link.
  4. Enter your old and new passwords in the appropriate boxes and click on the "Change Password" button.

How do I change my email address?

To change your email address:
  1. Log into the site using your email and password.
  2. Click on the "My Account" link.
  3. Click on the "Settings" link.
  4. Type your new email address in the appropriate boxes and click on the "Change Email" button.

What if it says my password is incorrect?

There could be several reasons why your password and email are not matching up. Try using your browser's "back" button to return to the log in screen. Clear the fields and enter your information again. If this still does not work, we suggest that you use the automated password/email lookup form. Other causes could include:
  • Your account has been deleted during our review process. Please check your email inbox for a notice regarding this matter.
  • You've updated your account and have a new email.
  • You've updated your account and have a new password.
  • Please clear your browsers cache, and make sure you aren't using a Bookmark or Hotlist link.

How do I update my email preferences?

Your email preferences will tell us what email you do and don't want to receive from us, or can remove you completely from any of our mailing lists. To update your email preferences, simply go to your "Notification Settings" in the "My Account" section.

Can I change my username?

We're sorry, but you cannot change your username. However, you may choose to re-register with a different username. Sign-up takes just a few minutes!

If you would like to have multiple usernames feel free to do so, however the charges for each account are kept separate if you are a Premium member.

What if I accidentally sign up as the wrong sex?

It happens! Please contact our Customer Service.

What is "AutoLogin"?

Auto-login allows you to visit X Dating Club without having to enter your email address and password each time. Your login information will be saved to the computer you are using, and you will be automatically logged in each time you visit X Dating Club.

(Note: We suggest that you don't use auto-login on shared computers to keep your information private)

You can enable or disable "AutoLogin" in the "Privacy Settings" section.

How can I hide my profile?

Hiding your profile means removing your profile from view without deleting it.

If you wish to stop actively using the site, go to the "Privacy Settings" link of your "My Account" page and select "Hide my Profile". Once your account has been hidden, your profile will no longer appear on the site and you'll stop receiving your regular email alerts, but your full profile will be saved and you'll be able to reactivate it whenever you like.

Please note that hiding your account does not automatically cancel the automatic renewal of your subscription. If you plan to keep your account hidden for an extended period of time and you have an active subscription, you should first make sure that automatic renewal is cancelled.